ICT Enablement of IDOL, University of Mumbai – Mahaonline Ltd

Project Category: Government Initiative

Sub Category: Government Sector Initiative In Education
Reference No. WES2013/awards/211

Details of the Applicant:

Name: Ankit Bhatia
Designation: Business Analyst Mahaonline Ltd
Organization: Mahaonline Ltd, A Joint Venture between Government of Maharashtra and TCSDepartment, Govt of Gujarat
Address: 10th Floor, Godrej Colesium, Sion (E)
City: Mumbai
State: Maharashta
Country:India
Zip Code: 400022
Organization Website: http://www.mahaonline.gov.in

Details of the Agency implementing the Project/Initiative:

Name of the Organization: Directorate of Information Technology, Government of Maharashtra
Address:
 7th Floor, Annex, Mantralaya
City:
 Mumbai
State:
 Maharashtra
Country: India
Zip Code: 400032
Head of Organization: Shri Rajesh Aggarwal
Head Designation: Secretary, I.T, Government of Maharashtra
Website: https://www.mahaonline.gov.in/

Details of Programme /Project/Initiative:

Brief Description:
University of Mumbai runs distance education programmes through Institute Of Distance and Open Learning (IDOL).Mahaonline has developed a portal for Online Admission System for approximately 84,000 students. There are about 15 programmes and 34 courses in the institute. The project also aims at allowing students to download their e-identity and e-hall tickets for examination purposes. Reports are generated to aid in the decision making of the management and to optimize utilization of resources. This online admission process started from year 2012-13and Core Areas where technology is leveraged are:
• Online admission for 15 programmers and 34 courses.
• Online Examination forms for repeaters
• Minimize Data Redundancy – checks provided so that only eligible candidates can apply.
• Elimination of repetitive and monotonous work of data entry, scrutiny, merit list generation etc (that is prone to errors), from college administration.
• Download and print E-Hall Tickets-Online allocation of test centers
• Fetch information from the online admission forms so that students do not have to re-enter information again.
• Allocate & provide information about the PRN numbers to students

Objective:
Taking advantage of the wide spread of electronic media and Internet facilities available, Mumbai university has taken up the initiative to make the admission process for IDOL online. While the key objectives of the program are to simplify the admission process and make it more convenient to students to apply for the program, below listed are some of the objectives:
• Simplification of admission process for students
• Simplification of admission process for departments
• Eliminate Data redundancy
• Improve the reach of programme across the state
• Streamline the hall ticket issuance and give facility to print hall tickets online

Target Group: HSC passed / College Students/Working Professionals

Geographical Reach within India: Across India, Across Globe via internet

Geographical Reach outside India: across globe

Date From which the Project became Operational: 30-7-2012

Is the Project still operational?: Yes

List 5 achievements of the programme/project/initiative:
1. Hassle free admission process, with proper cut off dates, online payment options, timely status reports to departments, resulted in Substantial increase in number of admissions-From 30,000 yearly to more than 80,000
2. Reduced paper work for the department
3. Decentralization of application submission-application submission without the need to travel
4. Multiple payment options are given to students
5. E-Hall Tickets- Elimination of manual distribution of hall tickets and authenticity of Hall tickets generated has improved
• Data ta real time available for any analysis to departments

List 5 Key challenges faced while implementing the project/programme/initiative and how they were overcome:
1. Financial Reconciliation Due to multiple payment options
2. Low Speed Internet at various remote locations : Leading to failed transactions
3. Common mistakes by students while filling in admissions/examination forms
4. Lack of Technical knowledge among staff and employees
5. Non-Familiarity with online payment process